How to Top Up Your Travel eSIM Instead of Buying a New One

Running low on data abroad? Check what is left and add a top-up to the same eSIM in a few taps, with no new QR code to install.

Why top up instead of buying a new eSIM?

A top-up adds data to the eSIM already installed on your phone. You keep the same line, so there is no new QR code to scan and nothing to reinstall while you are abroad.

Step 1: Check what you have left

Open Manage my eSIM.
Enter your order reference (from your delivery email) and the email address you used at checkout.
You will see your remaining data and the expiry date of the plan.

If you have an account, the My eSIMs page also lists your orders.

Step 2: Choose a top-up

The same page lists the top-ups available for your eSIM, each showing its data allowance, validity and price in rand. Top-ups depend on the plan you bought, so some eSIMs have more options than others. If none are listed, you can buy a new plan instead.

Step 3: Pay and keep browsing

Pay securely by card in rand. Once payment is confirmed, the data is added to your existing eSIM. Keep the travel line selected for mobile data with data roaming switched on for it.

Tips to make your data last

Download maps and playlists on Wi-Fi before you head out.
Turn off automatic app updates and photo backups on mobile data.
Use our data estimator to plan your next trip.

Need help?

Use the support chat on the eSIM page or read the travel eSIM FAQ.