How to Install and Activate a Travel eSIM on iPhone and Android

Name: Goshen Telecoms
Address: 1st Floor, Century Way, The Colosseum, Cape Town, Western Cape, 7441, ZA
Telephone: +27213007599
Price range: R

Install your travel eSIM at home on Wi-Fi, then switch it on when you land. Here are the exact steps for iPhone and Android.

Before you start

Make sure your phone is eSIM-compatible and unlocked.
Connect to Wi-Fi.
Have your QR code from your delivery email ready on another screen or printed.
Do not delete the eSIM after installing. Most eSIM profiles can only be installed once.

iPhone

Go to Settings > Mobile Service > Add eSIM (on some versions, Add Mobile Plan).
Choose Use QR Code and scan the code.
Label the new line, for example Travel.
Keep your South African line as the default for calls if you want to receive OTPs.
Set Mobile Data to the Travel line when you arrive.
Under the Travel line, turn on Data Roaming.

Android (Samsung and others)

Go to Settings > Connections > SIM manager > Add eSIM (Pixel: Network & internet > SIMs > Download a SIM).
Scan the QR code.
Name the line Travel.
When you arrive, set the Travel eSIM as the mobile data SIM.
Turn on Roaming for the Travel line.

When you land

Turn on the Travel line and data roaming for it.
Turn off data roaming on your South African line to avoid roaming charges.
Give it a minute to connect to a local network.

Not connecting?

Restart your phone.
Check that data roaming is on for the Travel line.
Manually select a network under mobile network settings.
Still stuck? Contact support through the chat on the eSIM page.

Need a plan?

Browse travel eSIM destinations and receive your QR code by email after payment.